Data Privacy Policy
Privacy Notice
I provide Psychological
Treatment Therapies on line from my base at 56 Hendrefoilan Avenue, Sketty,
Swansea SA2 7NB
This privacy notice provides information about the personal information I
process about you as a data controller, in compliance with the General Data
Protection Regulation (GDPR). Appendix I below also contains information
regarding the cookies my website might store about you.
Please contact Stuart Forbes at info@stuartforbes.online with any questions or
requests about the personal information I process.
Your Rights
I am committed to protecting your rights to privacy. They include:
- Right to be informed about what I do with your personal data;
- Right to have a copy of all the personal information I process about you;
- Right to rectification of any inaccurate data I process, and to add to the
information I hold about you if it is incomplete;
- Right to be forgotten and your personal data destroyed;
- Right to restrict the processing of your personal data;
- Right to object to the processing I carry out based on our legitimate
interest.
The personal data I process, why I process it, where it comes from and the
legal basis for doing so
Assessment/Therapy cases
I process the personal data of individuals who are therapy clients. This might
include:
- Names, contact details and dates of birth;
- IP address (if via the website contact form)
Some personal data will be collected directly from you and might be via
email, contact form on the website, telephone or on line video call.
I process this personal data because it is in my legitimate interests as a
Specialist Educational Psychologist to do so. I need to see and use this
information to provide Psychological Therapy to you.
In relation to any special category personal data, such as information
concerning race, ethnic origin, or sex, I rely on this being necessary for the
purposes of the provision of Psychological Therapy, in addition to my legitimate
interest. This might also include assessment questionnaires, reports and their
associated data.
In many cases, an individual has consented to the transfer of their personal
data to me. Where an individual has consented, he or she may easily withdraw it
by notifying Stuart Forbes at
info@stuartforbes.online
Other personal data
I also process personal data pursuant to my legitimate interests in running my
business such as:
• Invoices and receipts;
• Accounts and tax returns;
• Information to help with my marketing (such as how you heard about our
service)
Retention period
I will only store your personal information for as long as it is required.
- For assessment and therapy cases, basic contact information held on my
mobile phone is deleted six months following the end of therapy. This allows
me to provide better service for returning clients.
- Some personal data is retained, where necessary, for seven years in
compliance with my professional guidelines, accountancy and indemnity
obligations. For therapy cases, this personal data might include referral
information and therapy records. For assessment cases, this might include
psychometric questionnaires, data and reports.
Where it is not necessary to retain personal data, this is destroyed at the end
of assessment/therapy for such cases. Administrative data is retained for up to seven years as necessary, in the event
there are queries from HMRC. Where it is not necessary to retain the data for
seven years, it is destroyed as soon as possible.
Whom do I share personal data with?
I take your privacy seriously. Special category data held electronically is encrypted with restricted access. Hard copy special category and other personal data is stored securely with
restricted access in a locked filing cabinet without access to others. I do not share personal data with anyone external, without
your consent, other than with:
- Relevant authorities when the information concerns risk of harm to the
client, or risk of harm to another adult or a child. I will discuss such a
proposed disclosure with you unless I believe that to do so could increase the
level of risk to you or to someone else;
- HMRC and VAT Commissioner as they require;
- With others pursuant to a court order.
If you have any concerns about the way your personal information has been
processed, please contact Stuart Forbes (below). You are providing your personal data to Stuart Forbes who is the data controller
for your information and can be contacted at:
Email:
info@stuartforbes.online
Post:
Stuart Forbes, Specialist Educational Psychologist, 56 Hendrefoilan Avenue,
Sketty, Swansea, SA2 7NB
Appendix 1: Website Cookies
1 What is a cookie?
A cookie is a small amount of data stored on a computer that contains
information about the internet pages that have been viewed from that computer. They are commonplace on the internet and are used by websites to improve the
user’s online experience by storing information about how the user navigated
around and interacted with it. This information is then read by the website on
the next occasion that the user visits.
Cookies are sent automatically by websites as they are viewed, but in order to
protect a user’s privacy, a computer will only permit a website to access the
cookies it has sent, and not the cookies sent by other sites. Furthermore, users
can adjust the settings on their computer to restrict the number of cookies that
it accepts, or notify them each time a cookie is sent. This should improve
privacy and security but will generally meant that certain personalised services
cannot be provided, and it may therefore prevent the user from taking full
advantage of a website’s features.
For further information about cookies please visit
aboutcookies.org.
2. What sort of cookies do I use on my website?
The website uses two types of cookies: session cookies and stored cookies.
Session cookies expire at the end of the user’s browser session and can also
expire after the session has been inactive for a specified length or time,
usually 20 minutes. Session cookies are stored in the computer’s memory and are
automatically deleted from the user’s computer when the browser is closed.
Stored cookies are stored on the user’s computer and are not deleted when the
browser is closed. Stored cookies can retain user preferences for a particular
website, allowing those preferences to be used in future browsing sessions.
3. How do I use cookies?
They gather information regarding the visitors to this website on our behalf
using cookies, allowing me to help make this site secure and understand the
amount of traffic to the website and whether they are returning visitors.
The cookies that are stored:
- YouTube cookies that collect information on clicks on the YouTube videos
that are embedded in the site on the Home Page (which I have included to
explain the therapies I use).
- Google cookies used for the Captcha box on the Contact form to help
prevent spam, and to help analyse visits to the site to help with marketing.
4. Can I browse your website without receiving any cookies?
Yes, if you have set your computer to reject cookies, you can still browse the
website. However, certain functions may not be available to you unless you
enable cookies.
5. How can I find and control cookies?
You can usually adjust for yourself the number of cookies that your computer (or
other device, such as a mobile phone) receives. How this is done, however,
varies according to which device and what browser software you are using.
As a general rule, the more commonly used web browser software packages ten to
have a drop-down menu entitled ‘Tools’. One of the options on this menu is
usually ‘Options’ – and if this is selected, ‘Privacy’ is usually one of the
settings that may be adjusted by the user. In the case of any device other than
a PC (egg and mobile phone) you should always refer to the manufacturer’s
instructions.
Alternatively, you may wish to opt-out from only the cookies used by third-party
companies (acting on my behalf) to measure the traffic to our site. This has
the advantage of leaving other cookies in place, thereby minimising the loss of
functionality associated with blocking all cookies.
You may find the following website useful for information on how to change
cookie settings in a range of commonly used browsers:
aboutcookies.org.
Please note that I only use cookies for the purpose of enhancing your online
experience and no personal data is collected from you through this process.